Privacy Policy

Last Updated: 01 January 2024

Welcome to Garden Seed Store! At Garden Seed Store (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website gardenseedstore.com or make a purchase from us.

By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, please do not use our website.

1. Information We Collect

We collect information that you provide directly to us and information about your use of our website:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and phone number.
• Transaction Information: Details about purchases you make through our website, including payment method and purchase history.
• Technical Information: IP address, browser type, device information, and pages you visit on our website.
• Communications: Records of correspondence when you contact our customer service team.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for our gardening products
• To communicate with you about your orders, account, or inquiries
• To improve our website, products, and customer service
• To prevent fraud and enhance the security of our website
• To send you marketing communications (where you have consented)
• To comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who perform services on our behalf, such as payment processing (PayPal, credit card processors), shipping carriers, and IT services.
• Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your personal information is stored on secure servers located in the United Kingdom. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

All transactions are processed through a secure, encrypted connection, and we never store your complete payment details on our servers. Our system is regularly monitored and updated to meet current security standards.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work hard to protect your information.

5. Your Rights

Under data protection laws, you have rights including:

• Access: You can request copies of your personal information.
• Rectification: You can request correction of inaccurate or incomplete information.
• Erasure: You can request deletion of your personal information.
• Restriction: You can request limiting how we use your information.
• Objection: You can object to our processing of your personal information.
• Data Portability: You can request transfer of your data to another organization.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and trends
• Understand your browsing and shopping behavior
• Deliver personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. International Data Transfers

As we serve customers globally (excluding Asia and some remote locations), your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this policy periodically.

10. Contact Us

Thank you for trusting Garden Seed Store with your gardening needs.

Happy gardening!

The Garden Seed Store Team